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Trauma-Informed Practices Help Deliver Better Care to Clients and Staff

October 7, 2021

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Bill McKinney, executive director of the New Kensington Community Development Corporation (NKCDC) in Philadelphia, is keenly aware that the neighborhood his nonprofit serves lies in one of the poorest parts of one of the nation’s poorest large cities, and is rife with trauma.

“The Kensington area is a very underserved, divested part of the city. It’s the epicenter of the opioid epidemic, we have a housing crisis, violence is off the charts, our health indicators are in a bad place. So there’s never any single issue here. All these determinants are racked up together, and each creates a baseline of trauma that everyone here is going through,” he says.

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