[Kansas City, MO] POAH Communities, the property management company of Preservation of Affordable Housing is celebrating Apartment Onsite Teams Day organized by the National Apartment Association (NAA) to show appreciation for on-site staff who have kept apartment communities operating during the COVID-19 pandemic.
“We all know that our on-site staff has gone above and beyond in serving our 20,000 residents in more than 130 properties in 11 states and the District of Columbia and we are deeply grateful for their commitment and hard work,” said POAH Communities President Rochelle Beeks.
From the onset of the COVID-19 crisis, POAH Communities staff continued to work on site informing residents of necessary precautions, working with maintenance staff to protect residents and staff and connecting residents to community services to help them deal with the crisis.
“Many risked their own health and that of their families to take care of their residents during this period, working with residents who have financial issues due to COVID-19-induced layoffs or pay reductions, keeping spirits up among residents who must socially distance while working from home and in many cases, educating children from home and ensuring everyone’s safety.
Site staff had to adjust to new safety and operations protocols and respond to a range of needs among residents and they have been a steady and reliable presence for POAH Communities’ residents.
In June, the Community Impact department produced a series of “Thank You” videos featuring POAH and POAH C Central Staff and leadership delivering a pre-recorded personal thank you for their efforts. Watch the video here
“Apartment Onsite Teams Day is one more way we can recognize the (400) POAH Communities staff who have continued to display dedication, professionalism and caring on behalf of our residents in the most challenging of times,” said Beeks.