As Director of Compliance, Michelle oversees POAH Communities' compliance team. She holds 30 years of experience in customer service and case resolution in the Affordable Housing industry previously with Ludwig & Company where she served as Regional Compliance Manager. She was Senior Tax Credit Compliance Officer, at the Illinois Housing Development Authority for 18 years and served in various positions in which she provided training and assistance to management companies. Michelle was also highly involved in developing the Tenant Income Certification that is now being used by IHDA, CHA and Cook County. Before her career in affordable housing, she was a member of the Army Reserve and served during Desert Storm.
She studied Computer Information Systems at DeVry Institute of Technology and holds certifications in COS, BOS, C4P, TCS, MORS, AHM, EIV & Security Awareness.